Privacy Policy
At MyProtector, we are committed to protecting your privacy and handling your personal data with care and transparency.
1. Who We Are
MyProtector provides monitored personal safety devices to individuals who require emergency assistance. Our services include the supply of equipment and ongoing monitoring, offered through flexible subscription plans.
2. What Information We Collect
We collect personal information such as your name, address, telephone number, and email address. We also gather payment details, subscription preferences, emergency contact information, and limited technical or usage data related to our devices and services.
3. How We Use Your Information
Your data is used to provide and maintain our services, to contact you or your nominated emergency contacts when needed, to process payments and manage subscriptions, and to comply with legal and regulatory obligations. We do not sell your personal data under any circumstances.
4. Sharing Your Data
We may share your data with emergency services in urgent situations, with trusted third parties who help us process payments, and with service providers who support our operations such as IT and hosting partners. All third parties are required to handle your data in accordance with UK data protection law and only for the purposes we specify.
5. Your Rights
You have the right to access the personal data we hold about you, to request that we correct or delete any incorrect or outdated information, and to object to or restrict certain types of processing. You may also withdraw your consent where it has previously been given. To exercise any of these rights, please get in touch using the contact details below.
6. How We Store Your Data
Your data is stored securely in the UK or in locations with adequate data protection safeguards. We retain your information only for as long as is necessary to provide our services or to meet our legal obligations.
7. Contact Us
If you have any questions about this policy or how we handle your data, or if you wish to exercise your rights, please contact us at:
MyProtector
Email: CTC
Phone: 0333 034 9905
Website: www.myprotector.com